Are Cheap Auto
Insurance Companies Legit?
When you’re using Compare.com to find out who has the cheapest
car insurance, you may get a quote from an insurance company you don’t
recognize. In addition to big names like MetLife, you could see quotes from regional
insurance companies like Topa Insurance & Pronto Insurance.
Your goal is to save money, so you want to find the best cheap
auto insurance companies. But if you aren’t familiar with the name, how do you
know they’re legit? There are resources available to check auto insurance
rating reviews to make sure they are trustworthy.
When you’re looking for cheap auto insurance companies you can
trust, there’s no better place than Compare.com. Enter
your info and get multiple free, unbiased and accurate quotes in
minutes.
Four Ways You Know Cheap Auto Insurance
Companies Are Trustworthy
There are actually a lot of benefits to choosing a smaller insurance company over
a big guy. Often they can provide lower-cost policies — especially for
high-risk drivers — because they’re not dropping millions on running ad
campaigns and maintaining massive operations. According to J.D. Power’s 2017
auto insurance study, the companies that rank highest for customer satisfaction
often are the smaller, regional auto insurance companies.
When you’re comparing cheap auto insurance companies, here’s
what to look for to make sure you feel comfortable putting your money, and your
car, in their hands.
1. Read their profile on Compare.com.
If you find a car insurance company on Compare.com, you know
it’s legit. Here’s a list of the many insurers we work with,
all across the U.S. Find the insurer you’re interested in and click “Learn
More” to get the details. A few things to look for:
·
How many years has a given insurance company been around?
·
Is it owned by a larger insurance company?
·
Does it offer special customer services, like SR-22 filing or bilingual
representatives?
2. Look at their financial strength ratings.
The whole point of auto insurance is to compensate you when you
need to make a claim, so it’s vitally important that an auto insurance company
have enough money to do that. “That’s silly,” you may think. “What, a $3
million-dollar company can’t afford to pay for my $2,000 car repair?” But
imagine a year in which multiple huge hurricanes strike the East Coast, ruining
hundreds of thousands of cars — could an insurance company withstand that kind
of hit?
There are four independent agencies — A.M. Best, Fitch, Moody’s
and Standard & Poor’s — that issue auto insurance ratings based on
financial strength. You can go to the homepage of A.M. Best, for instance, and
search for an insurer’s name, but you’ll have to do the free registration to
see the results. Or, you can simply Google the insurer’s name and “A.M. Best,”
and in the results you should see the most recent update of the company’s
ratings. Keep in mind that an insurer doesn’t need to have an A++ rating to be
trustworthy. It just needs to be financially stable.
3. Check their BBB rating.
The BBB is the Better Business Bureau. It assigns businesses
ratings from A+ (highest) to F (lowest) based on several factors, including complaint
history, time in business, any misuse of advertising or misleading practices.
Search “BBB rating” and the insurance company’s name, and you should get the
results.
One thing you’ll notice is that the BBB’s rating sometimes
differs dramatically from customers’ reviews. We found one well-known discount
auto insurer with 50 complaints, and eight out of eight customer reviews were
negative. Yet its BBB rating was A+, because the insurance company responded to
complaints and had acceptable business practices.
4. Read auto insurance ratings reviews by
their customers.
Search for “[X Company] reviews” and you’ll find a ton on sites
like Yelp, Facebook and RipoffReport. (Note: Some reviews may
be for a local office, rather than the company overall.) Take complaints with a
grain of salt, because happy customers are less likely to share their
experiences than angry ones. But it can be useful to scan them.
In auto insurance reviews, look for facts rather than opinions.
“Their offices are closed on weekends, so I couldn’t file a claim” is a helpful
complaint. “They were rude and I think their customer service sucks” isn’t
quite as useful.